When you order a product from Keynote Photonics you are given credentials for the customer login portion of the website. Once logged in you may download full documentation and software for Keynote products.
You may receive log in credentials by email or, typically for single-unit purchases, the log in username and password may be printed on a label on the ESD bag or base plate of the delivered product as well as on the accompanying shipping document.
To access the customer login area go to keynotephotonics.com and click on the menu button in the upper right corner:
Then on the navigation bar which opens up click on the Customer Login entry:
After entering your username and password you will be taken to the pages where you may view and download files.